Are you customer obsessed, smart and analytical, execution focused, hungry and passionate about e-commerce, and with a strong work ethic? If yes, this opportunity will appeal to you.
Amazon Seller Services India offers services to sellers to grow multi-channel commerce. See http://services.amazon.in for details of products and services in India. As an Operations Executive, you will be defining processes to enable 3rd party providers (https://www.amazon.in/spn).
To be successful in this role you should have superior communication, presentation and organizational skills. Operating in a fast-moving and sometimes ambiguous environment, you will work autonomously taking control and responsibility for achieving the objectives of the role. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Role and Responsibilities:
You will be responsible for managing a partner ecosystem from ground up. Working in a dynamic business development environment, you will be responsible for creating reporting processes for service providers (SPs), consolidating service requests across channels, following up on job status, monitoring SP performance, and soliciting SP and seller feedback.
· This position is based in Bangalore, India
Bachelor’s degree required
1+ years of professional experience in an operations or support role
Highly proficient in Microsoft Excel and Windows based applications
Demonstrated Analytical ability, results-oriented environment with external customer interaction
Knowledge of Python and R code is a plus
Knowledge of web development is a plus
Knowledge about Selenium is an added advantage