Bangalore Jobs

Walkin for Customer Support Representative – Voice Process (0-4) yrs DXC Technology India Private Limited

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Time and Venue

 6th February , 11 AM onwards

DXC Technology, SJR I park, EPIP area, Whitefield, Bangalore- 560066 Opp Satya Sai Hospital

Walkin Time – 11AM to 1PM

Contact Person – Komal Singh

Work Location – Ecity

Salary + Incentive( Ranging from 2- 12K/month)

Job Profile:
Customer Support / Service experience will be required/similar call center experience.
Ability to effectively handle multiple tasks (taking calls, responding to e-mails)
Excellent Communication skills and Good typing skills
Flare for Sales/reservation is must as job involves Sales and conversion targets
Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage
Open to work in rotational shifts, week offs and in a 24X7 environment

Key Job Responsibilities:
To accurately process reservation/booking transactions on the system
Flair for Sales/reservation is must as job involves Sales and conversion targets
To provide accurate information regarding hotel promotions, rates and room features and effectively convince callers to book and make reservations in Accor hotels
To be able to respond to guests enquiries and needs
To enhance and strengthen the relationship between guests and organization by providing excellent customer experience
To efficiently access different tools/applications in order to provide accurate information to callers
To perform all responsibilities in a professional manner while exercising strong verbal, interpersonal and quality service skills

Requirements:
Educational Qualification: Graduates from any discipline (if BE/B.Tech/MBA/MCA graduates should have 2 years of relevant experience in contact centre industry)

 

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